FAQ
Questions, answered plainly.
What people ask about Muse™ by smartgroove before they download: is it free, will it run, will Windows warn me, what does the assistant cost, who owns the song. Anything else? Write to [email protected]. A person answers.
Getting it
Is it really free?
Yes. Free is the full DAW: live looping, arrangement, mixing, VST3 hosting (plus AudioUnit on macOS), WAV and MP3 export. No time limit, no card. The one thing Free lacks is AI credits, so the assistant waits until you add Pro or Studio.
What does it run on?
Windows 10 and 11 are fully supported. A macOS build for Apple Silicon (M1 and later) is in beta, from the same Download button. Intel Macs are not supported, and Linux is not on the v1 roadmap.
Windows warned me about the installer. Is that normal?
Yes, for now. The Windows installer is unsigned, so SmartScreen shows a warning on first run. Choose More info → Run anyway. The macOS (Apple Silicon) build is signed and notarized and opens without a warning.
Why do I need an account to download?
The download is tied to a free account so your plan and credits follow you between machines. Email and password, or Google. No card is asked for, and the DAW works offline once installed.
Do I need an internet connection?
Only for the assistant and for signing in. The audio engine, looping, plugin hosting and project save, load and export all run offline. AI features (MIDI, audio generation, mixing, chat) go through a hosted service and use credits from your plan.
The assistant and credits
How does the assistant work?
It talks to your project through a strict tool interface: it can create tracks, write MIDI, generate audio, insert plugins, edit clips and mix. Every action is verified against the engine before it reports back, so a request that fails is reported as a failure, never as a success.
Can it turn my loops into an actual song?
Ask for an intro, a verse and a chorus, and the sections land on the timeline with markers. The arrangement is yours to drag, trim and rewrite, and Ctrl+Z undoes any of it. On Free you arrange by hand in the same timeline. The assistant needs credits and an internet connection.
What if I do not like what the mix did?
Each pass is measured and kept or revised, the reply names every plugin it added and every fader, pan and send it moved, and a Mix A/B row compares the original at matched loudness. Ctrl+Z undoes it. A narrower request ("make the vocals more present") is one measured move.
Does the assistant take over my song?
No. It does what you ask, one request at a time, names what it did, and Ctrl+Z puts it back. Nothing it writes or generates is hidden: MIDI lands as MIDI, audio as a clip you can edit. You own what you make with Muse™. smartgroove claims no royalty and does not train on your sessions.
What is a credit worth?
A simple command is about 10–25 credits, a multi-step request about 50–90 credits, and a short generated audio take about 200–250 credits. Pro's 66,667 credits a month is about 270–330 short audio takes a month. Every generation is quoted before it runs. The quote is the most you pay, and a failed one is refunded.
What happens when I run out of credits?
The audio engine, looper, arrangement and plugins keep working normally. Credits only gate the assistant. Credits refill once per billing period (Settings → Account shows the next refill), or at once if you upgrade.
Do I own what I make?
Yes. You own what you make with Muse™. smartgroove claims no royalty and does not train models on your sessions. Whether AI output is copyrightable on its own is not something anyone can promise, and the EULA says so plainly.
Plugins and projects
What plugin formats are supported?
VST3 on Windows and macOS, plus AudioUnit on macOS. Each plugin runs in its own process, so a crashing plugin can never take down your session. AudioUnit plugins get no sidechain input yet.
Where is my data stored?
Project files live on your local disk in a hybrid format: JSON metadata plus binary audio. Your account profile and subscription state live in our hosted account database. Prompts to the assistant are sent in flight and not stored long-term.
Plans and billing
How do I cancel my subscription?
Settings → Account → Manage Subscription opens our payment provider’s customer portal, where you can cancel, pause, update the payment method or download invoices. You keep your plan until the end of the current billing period, then revert to Free.
Why does a plan say "Join Waitlist"?
Paid seats are limited during the beta. When every Pro and Studio seat is taken, the plan buttons read Join Waitlist instead of Subscribe. Sign in and press one to record your interest, and the buttons come back when a seat frees. Free is never limited: download it any time.
How do I get started?
Press Download on any page and create a free account. The whole DAW is free. When you want the assistant to write, generate and mix with you, add Pro or Studio from the Pricing page or from Settings → Account inside Muse™.
Still deciding? The download is free.
No time limit, no card. The whole DAW, offline, on your machine.